Customer Service
Order Form
In the order form (please choose the one that best match the nature of your business) you need to fill in the buyer and the consignee's details with the product you intend to purchase. A correct compilation of the fields will allow a prompt reply and a faster order shipping.
The order form is already filled for logged in registered users. They can also take advantage immediately of possible customized discounts of the items present in the cart.
Besides the personal details, it is possible to ask for the invoice and choose the shipping procedure (where available).
You can use one of the promotional codes provided by Kara Sardegna.
A valid promotional code can take money from the total amount of the order or its shipping costs.
After the compilation of the details, you can visualize the order summary which shows the goods bought, partial and total amounts to pay, VAT rates applied, shipping expenses. If the details are accurate you can proceed to the payment choosing between the available options.
By e-mail, you will receive the notification of forwarding and the next order's progress.
Kara Club customers can also track online their own orders confirming their identity in the reserved area.
If the payment is made by credit card, the property of the goods bought is transferred to the customer at the moment of the transaction.
If the payment is done on delivery the property of the goods is transferred to the customer when the delivery has taken place.
In both the cases, Kara Sardegna undertakes the responsability of the shipping as far as the place of delivery.
Payment pending
Placed
In process
Dispatched
Cancelled by customer
Cancelled by merchant